This is article no. 4 of the four-part article series Privacy, Security and Ethics in Process Mining. Read this article in German: “Datenschutz, Sicherheit und Ethik beim Process Mining – Regel 4 von 4“ Perhaps the most important ingredient in creating a responsible process mining environment is to establish a collaborative culture within your organization. Process […]
This is article no. 3 of the four-part article series Privacy, Security and Ethics in Process Mining. Read this article in German: “Datenschutz, Sicherheit und Ethik beim Process Mining – Regel 3 von 4“ If you have sensitive information in your data set, instead of removing it you can also consider the use of anonymization. When […]
This is article no. 2 of the four-part article series Privacy, Security and Ethics in Process Mining. Read this article in German: “Datenschutz, Sicherheit und Ethik beim Process Mining – Regel 2 von 4“ Like in any other data analysis technique, you must be careful with the data once you have obtained it. In many projects, […]
The good news is that in most situations Process Mining does not need to evaluate personal information, because it usually focuses on the internal organizational processes rather than, for example, on customer profiles. Furthermore, you are investigating the overall process patterns.
When I moved to the Netherlands 12 years ago and started grocery shopping at one of the local supermarket chains, Albert Heijn, I initially resisted getting their Bonus card (a loyalty card for discounts), because I did not want the company to track my purchases. I felt that using this information would help them to […]
Process Mining is much more than the automatic drawing of process models. Process mining is on the rise. By using Process mining, organizations can see how their processes really operate [1]. The results are amazing new insights about these processes that cannot be obtained in any other way. However, there are a few things that […]
